01Arrival sequence
Map the guest journey from site entry through drop-off, luggage, reception and onward circulation.
02Vehicle / buggy drop-off
Define vehicle size, turning, covered set-down and separation from pedestrian movement.
03Reception desks
Confirm guest numbers, check-in model, concierge functions, power / data and storage.
04Waiting + lounge
Size the waiting area around peak arrival patterns rather than average occupancy.
05Luggage storage
Keep luggage handling secure and operationally close to reception without dominating the guest space.
06Back office
Provide practical staff work, storage, security and administration behind the public reception zone.
07Guest circulation
Make routes to villas, restaurants, lifts, buggies and resort amenities obvious from arrival.
08Weather protection
Covered arrival, drainage, shading and wind protection should respond to the actual destination.