Apollo NZ · Customer service & product support
Use this page for current Apollo NZ Global customer-service and product-support pathways. The fastest route is to include the product, project or order reference and a clear description of what you need.
For current product information, use the relevant product page and Technical & Specifier Centre. If a specification, drawing, option or document is not clear, send the product name and project requirement so Apollo can confirm the current information rather than relying on an older saved file.
For a new or active project, include the application, dimensions, quantity, destination, timing and any useful drawings or photographs. Apollo prepares project-specific quotations rather than using an automated website price calculator.
For an existing order, include the Apollo project or order reference, product/model, delivery destination and the specific question. Freight, unloading, depot or port handover and local site responsibilities vary by project.
If something is wrong with a supplied product, send the project or order reference, product/model, photographs or video where useful, installation information where relevant, and a clear description of the issue. Product-specific warranty terms and the confirmed project documents control the assessment.
Email sales@apollonzglobal.com for product, project, order and support enquiries. Put the product name or Apollo project reference in the subject line where possible. Apollo NZ Global is the current Apollo NZ product and project supply platform; use the current website pages and project documents for up-to-date information.
Questions about a project or order?